Exness Login Guide: Personal Area, WebTerminal & MT4/MT5 Setup

Completing an Exness Login requires distinguishing between your Personal Area credentials (registered email and password for my.exness.com) and your individual MT4/MT5 trading account credentials (numeric Account ID, trading password, and assigned server such as Exness-MT5Real). Checked on 2026-10-01 across Exness's regulated entities (FSCA #51024, CySEC #178/12, FCA #730729, FSA SD025, CMA #162), logging in gives you access to Standard (from 0.2 pips), Pro (from 0.1 pips), Zero (from 0.0 pips + $0.05/side), and Raw Spread (from 0.0 pips + up to $3.50/side) accounts with a 0% stop-out.

Exness Login Portals & Required Credentials (Official, 2026-10-01)

Tip: You can set a different Trading Password for each of your Exness account types, whereas your Personal Area email and password control the master dashboard.

Exness 4.0/5 · FCA · CySEC · FSCA · CMA · FSA

✓ YEAR-ROUND PERKS + QUARTERLY PREMIER VIP

EXHIBIT 04 // HNL TERMINAL & ORDER-ROUTING TOPOLOGY BENCHMARK: EQUINIX LD4 / NY4 ECN BRIDGE LATENCY

Interactive Execution Pipeline: Terminal Selection, Server Bridge & Fill Latency

MODE: MT5 / CTRADER MULTI-ASSET DEPTH OF MARKET (DOM)

01. Mobile App / WebTerminal 02. MT5 / cTrader / TradingView 03. MT4/MT5 EA + Equinix VPS

Step-by-Step: How to Find Your MT4/MT5 Login & Server Name

The #1 reason traders fail to log in on desktop or mobile MetaTrader is typing their email address instead of their numeric Account ID, or selecting the wrong server cluster (for example, choosing Exness-MT5Real2 when their account is hosted on Exness-MT5Real14). Follow these steps to locate your exact credentials:

1. Sign In to the Exness Personal Area: Go to the official Exness website, click Sign In in the top-right corner, and enter your registered email and Personal Area password.
2. Select Your Account Tab: Under My Accounts, choose either the Real tab (for live accounts) or the Demo tab (for virtual practice accounts).
3. Open Account Information: Click the three-dot menu icon (⋮) or gear icon next to the specific trading account you want to connect and select Account Information.
4. Copy the Server & Login ID: A pop-up displays your exact Server Name (such as Exness-MT5Real9, Exness-Real15, or Exness-MT5Trial6) and your numeric MT4/MT5 Login Number.
5. Connect in MetaTrader: Open MT4 or MT5, go to File → Login to Trade Account, paste your numeric Login ID, enter that account's Trading Password, and select the exact matching Server Name from the dropdown. (If the server does not appear in your desktop MT4/MT5 list, go to File → Open an Account, search Exness Technologies Ltd, click Scan, and all current Real and Trial servers will populate).

Troubleshooting Common Exness Login Errors

1. "Invalid Account" or "Authorization Failed" in MT4 / MT5

This error means one of three inputs is mismatched:

• Platform Mismatch: You are trying to log into an MT5 account inside the MT4 software (or vice versa). MT4 and MT5 account numbers are not cross-compatible.
• Wrong Server Number: Entering your correct login and password on Exness-Real4 when your account belongs to Exness-Real12 triggers Invalid Account.
• Personal Area vs. Trading Password Confusion: Your Personal Area login password does not necessarily match the Trading Password assigned to that specific sub-account. Click Change trading password next to the account in your Personal Area to reset it in 10 seconds.

2. "Common Error" or "No Connection" on Desktop MetaTrader

If the bottom-right connection bar in MT4/MT5 shows No Connection or Common Error, your local ISP or firewall may be blocking port 443 to that specific server IP. Click the connection status bar in the bottom-right corner of MetaTrader and select a different regional Access Point / Data Center (for example, switching from Amsterdam to Singapore or Frankfurt) or launch the browser-based Exness Terminal from your Personal Area.

3. Read-Only Mode (Greyed-Out "New Order" Button)

If you can see live balance and open positions in MT4/MT5 but the New Order button is disabled, check two things:

• You may have logged in using the Read-Only (Investor) Access Password instead of the master Trading Password.
• On a Standard Cent account, you may be clicking standard symbols (EURUSD) instead of cent symbols ending in c (EURUSDc).

Official sources: Exness official site (exness.com).

Pre-Trade Security Checklist for Your Exness Login

To protect your trading capital and withdrawal permissions (fact-checked 2026-10-01), complete these four security checks every time you log in:

1. Bookmark the Official Domain: Verify the SSL certificate and URL before typing your email (my.exness.com or your regional official domain) to avoid look-alike search-ad phishing sites. Check our is Exness safe guide for entity verification.
2. Upgrade Security Type from SMS to Authenticator / Push: In Personal Area → Settings → Security Settings, switch your two-step verification from SMS to Google Authenticator or Exness Trade App Push Notifications to prevent SIM-swap delays and missed OTP codes.
3. Separate Trading & Read-Only Passwords: Never share your master Trading Password with third-party portfolio trackers; generate a separate Read-Only Access password in your Personal Area if you connect analytics tools.
4. Verify Payment Profile Before Funding: After logging in, confirm your identity and address badges show Verified before making an Exness minimum deposit or requesting an Exness withdrawal.

Exness Login Guide: Your Questions Answered

What is the difference between Exness Terminal and MetaTrader WebTerminal?

The Exness Terminal is Exness's proprietary HTML5 web platform featuring integrated TradingView charts, a built-in margin calculator, and one-click access from your Personal Area—designed exclusively for MT5 accounts. The MetaTrader WebTerminal is MetaQuotes' classic browser interface, which supports both MT4 and MT5 accounts using your numeric login and server name.

How do I reset a forgotten Exness Personal Area password?

On the Exness Sign In page, click I forgot my password, enter your registered email address, complete the security CAPTCHA, and enter the verification code sent to your registered phone or authenticator app to set a new password.

Why did my Exness demo login stop working?

If an MT5 demo account has had zero login or trading activity for 21 consecutive days (or 180 days for an MT4 demo account), Exness permanently archives and removes the demo account. You can open a fresh demo account in 15 seconds inside your Personal Area.

Can I log into the same Exness account on PC and mobile at the same time?

Yes. You can remain logged into the same MT4 or MT5 trading account simultaneously across desktop MetaTrader, the Exness Terminal on web, and the Exness Trade mobile app. Compare trading platforms across top brokers on our broker comparison page.

Sources checked 2026-10-01: exness.com account, pricing, platform and regulation disclosures. Terms depend on the Exness entity that onboards you. CFDs carry a high risk of losing money rapidly due to leverage.

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